1. Introduction

Welcome to Map Gestion ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website and services, including Google Business Profile optimization, local SEO management, website development, and other digital marketing services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

2. Services Provided

We offer digital marketing services, including but not limited to:

• Google Business Profile optimization and management
• Local SEO management and strategy
• Website development and design
• SEO (Search Engine Optimization) services
• Digital marketing consultation and strategy

Our goal is to optimize your online presence and help your business grow. The services we strive to deliver promptly include creation of purchased profile pages and optimization strategies tailored to your business needs.

Product Disclaimer: Not all products may be available in all countries or regions.

3. Charges and Payment

Charges consist of an initial fee followed by a recurring monthly charge where applicable. At sign-up, only the initial fee is charged. Recurring amounts are billed monthly, with rate plans varying depending on the services included. All customers are on a month-to-month service with no contracted or required term unless otherwise specified.

Customers may request a change in their payment method by contacting customer service at support@map-gestion.com. By providing payment information, customers consent to automatic recurring charges to their credit card or checking account where applicable.

4. Agreement Term, Cancellation, and Refunds

Customers agree to the terms of the agreement for the rate plan they select. Map Gestion will not issue refunds for services already rendered; however, exceptions may be made on a case-by-case basis at our sole discretion. To request a refund, customers must contact Customer Service, and each case will be reviewed individually. Refunds are not guaranteed and, if granted, will be on a prorated basis.

Customers may cancel their service within five days to avoid future charges but are not entitled to a refund of previous payments. If a customer selected a one-year or two-year agreement, a cancellation fee of 50% of the outstanding balance is due and payable upon cancellation.

5. Purchase of Domain

If a customer opts to purchase a domain through Map Gestion but decides to cancel their service, the customer may have to purchase their domain name for a set fee. If the customer does not purchase their domain, it will revert to Map Gestion, and the customer will have no control over the domain.

6. Customer Responsibilities

Customers agree to:

• Inform Map Gestion in writing of any internet advertising campaigns they have performed or are performing before agreeing to service. Failure to disclose this information may compromise the services provided by Map Gestion.
• Provide a physical location and an address that can receive mail for each service location. Without a physical location, it is difficult for Map Gestion to obtain optimal results.
• Use Map Gestion's services for lawful purposes only.
• Be supportive of their internet advertising campaign and responsive to Map Gestion's requests within a reasonable period, acknowledging that lack of responsiveness may affect the performance of such products.
• Respect all trademarks, copyrights, and other intellectual property. Customers certify they own or have permission to use any image uploaded or otherwise provided to Map Gestion.

7. No Liability

Map Gestion, its suppliers, affiliates, officers, directors, employees, subsidiaries, and assigns shall not be liable for any damages whatsoever, including, without limitation, direct or indirect damages for loss of business profit, personal injuries, business interruptions, state licensing requirements, city ordinances, business information loss, or any other loss resulting from the use or inability to use Map Gestion products. The maximum liability shall be limited to the amount paid for the services provided.

8. Indemnity

Customers shall indemnify and hold Map Gestion, its successors, suppliers, affiliates, officers, directors, employees, subsidiaries, and assigns harmless from any liability or loss resulting from any judgments or claims against the customer.

9. Consent to Be Contacted

You agree and consent that Map Gestion and its affiliates may contact you regarding the status of your account via phone or email.

10. Changes to Terms and Conditions

Map Gestion may change its Terms and Conditions without prior notice. We recommend that you print these or save them electronically for your records.

11. Governing Law and Venue

By purchasing our service, you agree that your agreement shall be governed by the laws applicable in your jurisdiction. You also agree and hereby submit to the jurisdiction and venue with respect to any matters relating to your purchase of Map Gestion's goods and services.

12. Agreement to Arbitrate

Any dispute, claim, or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration before one arbitrator. The arbitration shall be administered by applicable Arbitration Rules and Procedures. Judgment on the award may be entered by a court, whereby the customer consents to personal jurisdiction.

13. Authority to Sign

The person agreeing to service on behalf of the customer hereby represents and warrants that they have the authority and ability to act on behalf of the customer.